Ratings & Reviews

Overall Rating

(189 reviews)
100% of customers recommend this property

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Resident Reviews

submitted by Clayton O. - |Recommended: YesI like the property overall, we are happy to be here — It is a great complex overall. The parking was a nightmare before I started renting a covered parking spot. The refrigerator is sub par in that I have had condensation and freezing issues. When I asked for a service call they just cleaned it's drain turned my temp to a much higher setting than is acceptable because afterwards things were thawing in my freezer. Also, at that same time I had put in a work order for an object under my carpet and it was ignored by the person that serviced my fridge there may have been a language barrier judging by the notes left . Lastly, the washer and dryer I rented were the worst I have ever put my clothes in. They looked and functioned like they had been around the block more than a few times. Who ever you contract out for this service doesn't represent your interests well. Other than these few issues, we have rather enjoyed our stay. The complex is clean and well maintained. We love the dog park. I don't have any problems with hearing my neighbors. The staff in the front office have been extremely helpful and nice. I would recommend this complex to a friend, and God willing, we may likely end up staying here for more than our current lease.
submitted by Konstantinos G. - |Recommended: YesNice environment — It's a very nice environment with good floor plans, in a good area. All the staff at Waters park are very kind, helpful and with good knowledge of what they are doing... I would suggest it to anyone I know.
submitted by Phalaksh A. - |Recommended: YesPeaceful, great location, friendly neighbours and nice staff. — Good place to live.Well maintained, peaceful.
submitted by Casey N. - |Recommended: YesA Great Property — I have lived at Waters Park for 2 years and honestly have no real complaints. The apartments are nice, the landscaping area is also nice with older trees, and maintenance requests are handled very quickly. Highly recommend Waters Park for anyone looking for a place to live.
submitted by Jessica M. - |Recommended: YesGreat community Awesome location — I like the trees Even though it's next to major roads it seems tucked away and quiet with all the nature Everyone is friendly and the price is reasonable
submitted by Joshua V. - |Recommended: YesNice — Love the trails
submitted by Changsu C. - |Recommended: YesI like staying at waterspark — this will be our third year staying at Waters park. My family like staying here.
submitted by Bruce O. - |Recommended: Yes Nice place to call home — Great staff, excellent communications, well cared for landscaping, lots of parking, great outdoor pools and outdoor cooking areas
submitted by Destiny M. - |Recommended: YesGreat stay, great location — I do hate parking, but it is worth it
submitted by Justin A. - |Recommended: YesCalm, quiet, clean — I have lived in other apartment complex's and I do enjoy this one the most. The staff is helpful and always available and maintenance requests are dealt with quickly.
submitted by Thomson F. - |Recommended: YesLove. this. place. — What they say about the parking is true... however this is the best apartment we have ever lived in. Allison, the leasing agent was most of the reason we moved in , and we have come to find out that all the other staff here is amazing as well. We love living here and are so thankful there was a spot open for us. Maintenance is always quick to help us, and office staff always replies to emails quickly.
submitted by Stephen F. - |Recommended: Yes4 out of 5 — Waters Park has a good location in the Austin area with most things you would need in a five mile radius. The apartments are nice and staff is very receptive, maintenance is quick and does a good job. Parking can be, at times, difficult to find a close parking spot. The overall grounds are maintained well but some lighting and exterior cosmetic fixtures should be maintained more routinely if they aren't already. Staff and maintenance crew are friendly and helpful and keep you up-to-date with issues i.e. water shut off to be fixed etc. with the complex. Pricing is reasonable for rent in the Austin area.
submitted by Saundra C. - |Recommended: YesUnbeatable customer service from both the office staff and maintenance team. Same day service ALWAYS — I have been here for more than six years. You won't find a more qualified, competent, or friendly staff anywhere else.
submitted by Cynthia F. - |Recommended: YesA great place to live — We moved from a house into an apartment and thought we may experience some issues adjusting. We didn't. The apartment was spotless when we moved in and the staff is very quick to respond to any questions or maintenance requests. The location is convenient for shopping and the neighborhood is quiet and safe. We like it so much we just renewed our lease
submitted by Erin R. - |Recommended: YesPleasant complex with friendly, accommodating front office — We've been very happy with our stay at Waters Park. Our apartment is very reasonably priced and located conveniently to Mopac, a short jaunt from 35, and very close to the Domain, Arbor Walk, the Arboretum, 3 different HEBs, and other shopping. Given good traffic, you can also get downtown in about 15 minutes. The front office staff is very friendly and accommodating. They respond quickly to issues and have always taken our concerns seriously. While we haven't had any maintenance-related problems in our apartment, we have had some issues with neighbors and they've helped us out each time. This complex is also very pet-friendly, which has some pluses and minuses. On the plus side there are some short trails and green spaces to walk your dog and there is a dog park with both a large and small dog section. Most of the residents' dogs are really cool and so there are some fun playtimes for our dog. On the downside, some of the residents see any open field as an excuse to not pick up after their dog. We have a field near our apartment that is a minefield , which is a shame because we'd love to spend more time out there playing kickball or other activities, but it's kind of gross. To their credit, the apartment does go through and pick up animal waste, but the problem is so prevalent in certain spaces that they just can't keep up. Speaking of animals, there are often deer roaming around the complex, which is fun and unexpected considering the proximity to urban life. I'd love it if the gym were a bit bigger and more filled out, but they do have some good equipment in there, including some high tech treadmills. The pool areas are also quite nice, and there is an Otis Spunkmeyer cookie machine in the front office and cookie dough so anyone can make a fresh cookie we avoid it simply because it would be too addicting . Overall we're very happy with this complex. We've renewed our lease for a second year, which is a rare occurrence for us, if that puts it in context.

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